Billing and Payments

Three Rivers Hospital will submit the medical services bill for your procedure directly to your insurance company as the first step towards helping get your bill paid quickly. After your insurance has paid the portion they have agreed to cover, an account statement will be mailed to you only if there is a remaining balance.

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NOTE: Please be aware there may be services you receive which will be billed separately from the initial billing statement.

Our hospital organizes patient admissions into two categories:

Elective Admission
Elective admissions are for scheduled procedures that could be performed at a relatively convenient time.

  • If you have insurance, please be prepared to pay your co-pay at the time of service.
  • If you do not have insurance, our financial counselor or clinic and patient access manager must meet with you before your scheduled admit date to discuss payment arrangements for your procedure.

Emergency Admission
Emergency admissions are not scheduled. An emergency procedure is performed to stabilize or restore a patient to health as quickly and safely as possible. Our hospital will provide emergency treatment to all patients, regardless of inability to pay.

  • If you have insurance, your co-payment amount will be due after you have discharged from the hospital.
  • If you do not have insurance, our financial counselor or clinic and patient access manager will contact you for assistance in determining what benefits you may be eligible to access.

Three Rivers Hospital policy is to admit and treat all persons without regard to race, color, sex, handicap, national origin, or religious creed. Admission requirements and assignments of hospital facilities are the same for all persons. There are no distinctions in eligibility for receiving any patient care services. Hospital facilities are available to all patients and visitors. Individuals and organizations having occasion to refer patients for admission or recommend Three Rivers Hospital are advised to do so within the hospital’s policy to provide quality health care to all persons.

AccessOne Financial Assistance Program

Three Rivers Hospital has partnered with AccessOne to provide patients affordable, long-term payment options for your out-of-pocket medical expenses. With a AccessOne payment plan, you can make monthly payments within your budget over a longer period of time. Other benefits include:

  • No pre-payment penalties
  • No credit check
  • Consolidate multiple charges into one AccessOne account so you only have one monthly payment
  • Revolving line of credit – you have the ability to add approved future charges to your account
  • Convenient and secure options to pay your bill either by phone, mail, or through the online
    AccessOne Patient Portal

What will my monthly payment be?
Below is an example of what your monthly table could be with AccessOne *

Amount Financed

12 months
0% APR
24 Months
0% APR
36 Months
4% APR
48 Months
4% APR
60 Months
4% APR
$ 300 $ 25.00 $ 25.00 $ 25.00 $ 25.00 $ 25.00
$ 500 $ 41.67 $ 25.00 $ 25.00 $ 25.00 $ 25.00
$ 1,000 $ 83.33 $ 41.67 $ 29.52 $ 25.00 $ 25.00
$ 1,500 $ 125.00 $ 62.50 $ 44.29 $ 33.87 $ 27.62
$ 2,000 $ 166.67 $ 83.33 $ 59.05 $ 45.16 $ 36.83
$ 3,000 $ 250.00 $ 125.00 $ 88.57 $ 67.74 $ 55.25
$ 4,000 $ 333.33 $ 166.67 $ 118.10 $ 90.32 $ 73.67
$ 5,000 $ 416.67 $ 208.33 $ 147.62 $ 112.90

$ 92.08

* This table is an example and may not reflect your specific situation. A $25 minimum monthly payment is required

    • APR is equal to or less than 4%
    • Late Fee: Up to $35.00
    • Extension Fee: $25.00
    • No balloon payments

To learn more about the AccessOne program, simply call us at (888) 394-3133 or visit


Hours & Contact Info

Monday through Friday
Hours: 9 a.m. – 4 p.m.
Phone: 509.645.3360
Fax: 509.689.2086


If you are one of the millions of Americans who do not have health insurance and would like some help sifting through the health care options available, you are welcome to contact:

Financial Counselor
509.689.2517  Ext. 3365


Premera Blue Cross
Washington Medicaid


Workmans Compensation
Indian Health
Healthy Options

(Examples – Auto, Aetna, Asuris Northwest)

Patient Financial Services Director

Patient Account Timeline


  • Payment arrangements
  • Service  (In emergency situations, service is performed before payment or payment arrangements)
  • Billing
  • Insurance payment, if applicable
  • Account paid or payments
  • Current or delinquent
  • Paid in full

Patient accounts that have not received payment within 90 days move into “past due” or delinquent status. After an account becomes delinquent, a final notice is mailed to the patient requiring the account to be brought to current status within 10 days; or, f the account is not brought current, the remaining balance will become immediately due and must be paid in full. If no response is received before the 10 days have passed, the account is referred to a collection agency.